Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between Farshore Labs (“Farshore”, “we”, “our”) and the individual or entity (“you”, “customer”) that creates an account on, accesses, or uses the Farshore Labs platform and any of its services (collectively, the “Services”).

By creating an account, activating a subscription, or sending an authenticated API request, you accept these Terms. If you are accepting on behalf of an organization, you represent that you are authorized to bind that organization.

You must be at least 16 years old (or the age of digital consent in your jurisdiction, whichever is higher) to create an account. One account is permitted per user. Account credentials are personal to you; you are responsible for all activity under your account.

You must keep your contact email accurate and respond to material notices (billing failures, security alerts, breach notifications) within a reasonable period.

The Farshore Labs platform provides a catalog of independently activatable microsolutions, each answering a specific operational or compliance question. Each service exposes a rate-limited API and a web interface, both gated by your subscription status.

Services are billed per user, per service, at the rates published on the catalog page (most services start at $15/month or $50/year per service, per user; some specialized services use custom pricing shown on their catalog tile). Subscriptions auto-renew until cancelled.

Payments are processed by Stripe, Inc. (“Stripe”). Card data is captured directly by Stripe Elements; Farshore never stores raw card numbers. You agree to Stripe’s terms when you submit payment details.

Fees are quoted exclusive of taxes. You are responsible for any taxes, levies, or duties imposed by your jurisdiction, except for taxes on Farshore’s net income. If a charge fails, the affected subscription enters a grace period; if not cured within the period stated on the billing page, the subscription is automatically deactivated.

Fees already paid for a billing period are non-refundable except where required by law. Cancelling a subscription stops future renewals; it does not refund the current period.

You retain ownership of any input data you submit to the Services (queries, search terms, request payloads). You grant Farshore a limited, non-exclusive license to process that data solely to provide, secure, and improve the Services.

Reference datasets that the Services compute against (e.g. Azure service/SKU/region availability, public sanctions lists, sovereignty rules) are derived from publicly available sources and are provided “as is”. Farshore does not warrant that those upstream sources are complete or current.

Our processing of personal data is governed by the Privacy Notice and, where applicable, by the data protection terms summarised in the GDPR & data rights page.

You must comply with the Acceptable Use Policy. Material violations may result in suspension or termination of your account without refund.

Farshore (and its licensors) retains all rights, title, and interest in the platform, the Services, the brand, and all documentation. These Terms do not transfer any intellectual property to you other than a non-transferable, revocable right to use the Services during your active subscription.

Non-public information disclosed by either party in connection with the Services is confidential and may be used only to perform under these Terms. Customary exclusions apply (information that is public, independently developed, or required to be disclosed by law).

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. EXCEPT AS EXPRESSLY STATED IN THESE TERMS, FARSHORE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

The Services are designed to support decisions, not to replace regulated professional advice (legal, tax, sanctions compliance, export controls). You remain responsible for any action you take based on a response from the Services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FARSHORE’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE FEES YOU PAID TO FARSHORE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

You may cancel any subscription at any time from the account dashboard. Farshore may suspend or terminate an account that materially breaches these Terms, fails to pay, or creates significant security or legal risk to the platform or other customers.

Upon termination, your access to the Services ends. Farshore will delete or anonymise personal data in accordance with the Privacy Notice.

Farshore may update these Terms from time to time. Material changes will be announced via email to the address on file and on this page at least thirty (30) days before they take effect. Continued use of the Services after the effective date constitutes acceptance.

Questions about these Terms can be sent to legal@farshorelabs.com.